Hi again,
We have an update available for users of our full version.
You can get a patch and installation instructions from our website in the downloads section.
This update makes it possible for techs to sync no matter what window is open on The Desktop Dispatcher and fixes some other minor syncing issues.
We have also added an optional script that can automatically update the sync file, so you don't necessarily have to click on the "Sync to Phone" option.
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