The Desktop Dispatcher on your iPhone

We are very excited to announce that you can now use The Desktop Dispatcher on your iPhone.

Any business owner, who owns an iPhone, knows how much they rely on it to act as a one stop source for email, maps, sms, news, g.p.s. and more. The possibilities are endless. For example, we have adapted our Desktop Dispatcher to run on an iPhone. Imagine this; you’re a service based business with multiple technicians. Using The Desktop Dispatcher, you build a list of calls for your tech. and then the tech. wirelessly syncs (while in the office or on the road) his phone with The Desktop Dispatcher to get his list of calls. With the jobs now on his phone, the tech. can

• Call the customer from the work order by tapping on the phone number field.
• Get a map to the job location by tapping on a button.Change the status of the job. (the status will sync with The Desktop Dispatcher )
• Take a picture with the build in camera and store it on the work order.
• Record audio notes right into the work order.
• Capture signatures.
• Email the customer, right from the work order and even attach a .pdf file of the work order.
• View his calls in list view or form view.
• Sort his calls, by any field.
• Wirelessly sync with the office after each job, to update the office and get new calls.
• Using other apps. available on iTunes, locate other techs.

If, as a business owner, you're worried about your service technicians, using their iPhones as a toy, keep in mind, you can lock out some of the features on the iPhone.

For a limited time, this new feature is free. That is, we will not charge for existing customers to update, or new customers to purchase this feature. However, if you want to use this feature, you will need to purchase the FMTouch application from iTunes. While we have always given updates away for free, we consider this an upgrade.

That's all for now.

Have a great day.