Thursday, November 11, 2010

Bug Fix

We have fixed a bug in the full version that, under certain circumstances, caused duplication of records in the customer list and inventory files.
Visit the Downloads section and follow the instructions to update your program.
If you have experianced this problem and didn't know abou it, we will be happy to help clean up your files to remove the duplicates. Just let us know if you need help.
Sorry for any inconvenance.

Mark

Saturday, September 25, 2010

Update available

Hi again,
We have an update available for users of our full version.
You can get a patch and installation instructions from our website in the downloads section.

This update makes it possible for techs to sync no matter what window is open on The Desktop Dispatcher and fixes some other minor syncing issues.

We have also added an optional script that can automatically update the sync file, so you don't necessarily have to click on the "Sync to Phone" option.

Friday, February 5, 2010

New Features

  • We have added two new, optional timers that will automatically run scripts to help automate the program. One for appointments that will search for appointments that are coming due soon and another that will keep the iDispatcher window the active window while the program is idle, allowing techs in the field to sync with their phones.
  • We have added color indicators to the parts area of the work order to signal when on hand quantities are running low or out of stock.
  • We have redesigned our website and added several videos for training and demo purposes. Check out http://www.DesktopDispatcher.com